What does your welcome mat look like? What is your visitor preparedness strategy? These are just two of the many questions that will be answered during the Wisconsin Department of Tourism Customer-Service Training Session on Monday, August 19 at 5 p.m. This FREE event is sponsored by the Whitewater Area Chamber of Commerce, Discover Whitewater, and SweetSpot Bakehouse.
Whether you’re a Main Street storefront, a downtown hotel, or a mid-sized manufacturer, we’re all in the business of customer service. And all of the great marketing in the world won’t make a bit of difference if your customer does not have an exceptional experience in your destination, at your business or in your region. The Department of Tourism wants to help businesses be the best they can be in all of their customer interactions.
The program is designed for front-line staff, management, business owners, and residents – anyone who works with the public and wants to make a positive and lasting impression with both customers and visitors.
Designed in modules, the training will be offered as a 90-minute session covering:
Want to sponsor the Whitewater Area Chamber of Commerce? Call us at (262) 473-4005 or email us at firstname.lastname@example.org